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OUTSOURCINGThe ChallengeOutsourcing the management and operations of your infrastructure – or a part of it – can help you to free resources and focus on business challenges while keeping your total cost of ownership under control.The SolutionIn accordance to the ITIL methodology uptime can take care of your complete infrastructure. We can manage your environment remotely, on site or host parts of it in our data centre. Including application management thanks to recognized senior level consultants and a well developed service desk organisation for end-users in all the domains.With respect to the agreed SLA, we manage, administrate, operate and maintain all levels of your environment from the hardware, operating system and database over the application software to integrated or related third party applications. |
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