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MANAGED SERVICES

Overview

If you‘re seeking faster time to market or want to optimise the management of your ICT environment, you‘ll benefit from uptime‘s Managed Services. uptime‘s Managed Services is a broad portfolio of dynamic, heterogeneous IT infrastructure and applications management capabilities that enhance the business value of your IT investment through improved operational efficiency, without transfer of your IT or HR assets.

uptime‘s approach

uptime provides a full range of insourcing or outsourcing services in the domains of infrastructure management, applications management and technical support services. Through managed services, uptime takes over part or all of a customer‘s ICT department to manage it remotely, in what we consider a proactive services model.

All our services are managed based on the ITIL methodology with respect to the agreed SLA (Service Level Agreements).